LEARNING DESIGN CASE STUDY

Working Smarter with AI

An interactive e-learning experience designed to help employees use generative AI responsibly at work by applying human judgment, verifying information, protecting sensitive data, and building stronger prompts.

Role

Learning Designer
& Developer

Tools

Articulate Storyline 360 ·
Variables · Layers ·
States · HTML5

Project Overview

Working Smarter with AI is an interactive workplace e-learning experience designed to help employees use generative AI responsibly and effectively. The course combines concise instruction, interactive exploration, decision-based scenarios, and prompt-building practice to reinforce four core behaviors: using AI appropriately, applying human judgment, verifying information, and protecting sensitive data.

The Goal

Create a practical, engaging learning experience that moves beyond AI awareness and helps employees make better decisions when using generative AI at work. The course was designed to give learners opportunities to evaluate choices, practice building stronger prompts, and apply responsible-use principles in realistic workplace situations.

My Approach

For this project, I followed a practical instructional design process focused on defining responsible AI workplace behaviors, designing interactive decision-making and prompt practice, developing the experience in Storyline 360, and validating the final course across interactions, variables, and published output.

Understand

Defined the workplace behaviors learners needed to apply when using generative AI: use AI appropriately, apply human judgment, verify information, and protect sensitive data.

Design

Structured the experience around interactive exploration, decision-making, immediate feedback, and prompt-building practice rather than passive content delivery.

Develop

Built the course in Storyline 360 using layers, states, triggers, visited-state gating, and a LearnerPrompt variable to create meaningful interaction and practice.

Validate

Tested navigation, feedback, variable behavior, interaction logic, and published HTML5 output to ensure a consistent learner experience.

Results & Impact

Responsible
AI Decisions

Reinforced when to use AI, when to apply human judgement, and when to verify information before acting.

Safer Information
Use

Emphasized protecting sensitve information and checking AI-generated content before using or sharing it.

Applied
Practice

Used scenarios, immediate feedback, and prompt-building practice to help learners apply responsible AI behaviors in realistic situations.

What’s Next

Future enhancements could include:

Additional role specific scenarios

Expanded prompt-building practice.

Manager discussion guides and job aids

LMS tracking and reporting

Ready to Explore
Working Smarter with AI?

See the full Working Smarter with AI experience or return to explore more learning design work.