Designing better experiences
for people, learning,
and performance.

I design practical learning experiences, performance solutions, and people-centered programs that help employees build skills, apply knowledge, and perform with confidence.

Sontonia Wallace, Founder and Learning Experience Consultant at HumanKind Solutions.

SELECTED WORK

Featured Learning Design

OJT Essentials:
Training for Standard Work

Selected projects showcasing instructional design, e-learning development, interaction design, and performance-focused learning.

Interactive manufacturing e-learning designed around a four-step OJT process
for safe, consistent performance.

iSpring Suite 11 · PowerPoint · QuizMaker · HTML5

Job Knowledge

Working Safely

Efficiency

Quality

EXPERIENCE AT A GLANCE

Learning and performance work at scale.

51

Business Units Supported

Supported learning programs and operations across a geographically dispersed network of business units.

4

Countries Supported

Supported learning operations across the U.S., Canada, Australia, and New Zealand for Deere & Company.

38,000

Employees
in Region

Supported salaried, wage, and production employees across a complex learning ecosystem.

6,000

Classes Scheduled
Annually

Across enterprise and regional learning operations

GLOBAL SUPPORT

APAC + LATAM

Contract Assignment

Supported learning operations across Asia-Pacific and Latin America, collaborating with regional teams to address LMS requirements, training needs, and operational challenges.

World map highlighting Asia-Pacific (APAC) and Latin America (LATAM), the regions supported during a learning operations assignment at Meta.

HOW I HELP

Integrated solutions for real organizational impact.

Learning Strategy
& Design

Designing practical, engaging learning solutions that build skills, and
improve performance.

Leadership & Team Development

Facilitationg growth through assessment, coaching, and targeted development.

Learning Operations & Technology

Bridging people, process, and technology to create efficient, scalable
learning ecosystems.

Program
& Change Support

Partnering across functions to support organizational change, culture, and performance improvement.

LEARNING TECHNOLOGY

Digital learning systems that support real work.

From LMS migrations to digitized resources, I build practical systems, documentation, and tools that make learning easier to manage and easier to use.

LMS Migration
& Records

Supported a SyberWorks to SAP SuccessFactors migration and digitized manufacturing training records in ADP Workforce Now LMS.

Digital Learning Conversion

Used LearnUpon to convert in-person tutor training to e-learning and Google Workspace to digitize student tutoring resources.

Tool
Documentation

Created clear, practical documentation that helped teams confidently use learning tools, systems, and digital resources.

SOPs & Training
Guides

Developed SOPs, job aids, and training guides that supported consistency, onboarding, knowledge transfer, and everyday performance.

CASE STUDIES

Real challenges. Practicle Solutions.

A closer look at how I’ve supported learning, leadership, technology, and performance across complex organizations.

Two manufacturing employees wearing safety equipment reviewing information on a tablet in a production facility.

LEARNING OPERATIONS

Enterprise Learning
Operations at Scale

LEARNING OPERATIONS · GOVERNANCE ·
SUPPLIER MANAGEMENT

Supported a regional learning ecosystem serving approximately 38,000 employees across 51 business units, with 15 learning colleges, thousands of learning items, and roughly 6,000 classes scheduled annually.

Illustrative image of a consultant leading a collaborative discussion with three colleagues around a conference table.

LEADERSHIP DEVELOPMENT

Leadership & Team
Performance Consulting

LEADERSHIP DEVELOPMENT ·
TEAM EFFECTIVENESS·
PEFORMANCE CONSULTING

Partnered with new leaders and 20 teams to strengthen alignment and performance through leader onboarding, Everything DiSC, employee engagement survey reviews, Manager and Team Assimilation, and team-effectiveness interventions.

Laptop displaying a learning management system dashboard with course listings and learning resources on an office desk.

LEARNING TECHNOLOGY

Learning Technology &
Digital Transformation

LMS · PLATFORM OPERATIONS ·
LEARNING DIGITIZATION

Supported a SyberWorks → SAP SuccessFactors transition, digitized manufacturing training records in ADP Workforce Now, converted tutor training to e-learning in LearnUpon, and created digital resources and tool documentation using Google Workspace.