PROFESSIONAL EXPERIENCE
CASE STUDY 03
Learning Technology
& Digital Transformation
Throughout my career, I've used learning technologies and digital solutions to improve how organizations deliver training, manage learning records, and provide access to instructional resources.
At Deere & Company, I supported enterprise LMS operations and a platform transition. During a contract assignment at Meta (formerly Facebook), I utilized Intellum and Meta Blueprint to coordinate global training operations and support learning technology workflows across APAC and LATAM. In manufacturing HR, I digitized employee training records. At Children’s Literacy Project (formerly Augustine Literacy Project),
I developed digital tutoring resources, assessments, and training solutions that supported virtual literacy instruction during COVID-related school closures.
Environments Supported
Enterprise Learning
Global Technology Manufacturing HR
Nonprofit Education
Platforms
&Tools
SAP SuccessFactors· SyberWorks · Intellum·
Meta Blueprint ·LearnUpon· ADP Workforce Now ·
Google Workspace
Project Overview
Across four distinct organizations, I supported learning technology initiatives designed to improve training access, streamline operations, and help people adapt to new ways of learning and working.
At Deere & Company, I supported enterprise LMS operations and a transition from SyberWorks to SAP SuccessFactors. During a contract assignment at Meta, I utilized Intellum and Meta Blueprint to coordinate global training operations across APAC and LATAM. In manufacturing HR, I digitized employee training records using ADP Workforce Now.
When COVID-related school closures disrupted in-person tutoring, I helped Children’s Literacy Project transition to virtual instruction by developing digital instructional materials, student assessments, LearnUpon training, and resources that supported tutor preparation and virtual delivery.
The Goal
Improve access to learning resources, strengthen training operations, and support successful technology transitions across different organizational environments.
Develop practical, cost-conscious digital solutions that simplify workflows, maintain reliable learning records, and equip employees, instructors, and learners with the tools and guidance needed to succeed.
My Approach
Across enterprise learning, global technology, manufacturing HR, and nonprofit education, I used learning technologies to address operational challenges, improve access to resources, and support evolving training needs.
My approach combined technology selection, process improvement, digital resource development, and user training to create practical solutions aligned with each organization's needs.
01 Deere & Company
Enterprise LMS Transition Support
Supported the transition from SyberWorks
to SAP SuccessFactors Learning while maintaining learning catalogs, updating course and instructor information, and coordinating with HR and learning stakeholders to support accurate, reliable LMS operations.
02 Meta (Contract)
Global Training Operations Coordination
Utilized Intellum and Meta Blueprint
to support training operations across
APAC and LATAM. Coordinated training-system requests, tracked milestones, and worked with stakeholders to improve communication and request-management workflows.
03 HR Manufacturing
Digital Training Records Management
Digitized employee training
records using ADP Workforce Now, supporting the transition from manual documentation to electronic recordkeeping and improving the organization and accessibility of training information.
04 Children’s Literacy Project
Virtual Literacy Resources
& Assessment
Converted in-person tutoring materials into digital resources using Google Workspace and digitized the student pre-assessment. Selected no-additional-cost, familiar tools to reduce adoption barriers and support continued literacy instruction during COVID-related school closures.
05 Children’s Literacy Project
Tutor Technology Training
& Adoption
Developed LearnUpon e-learning, virtual lesson-planning resources, and tutor support guides. Facilitated live Zoom training for new and existing tutors and served as a Co-Instructor
at Durham Academy, preparing high school students to become literacy tutors.
SELECTED WORK
Augustine Literacy Project – Triangle
At Augustine Literacy Project – Triangle (formerly Children’s Literacy Project), I designed and developed digital literacy resources, assessments, and tutor training
to support the transition from in-person to virtual instruction during COVID-related school closures.
These selected work samples demonstrate how I combined instructional design, learning technology, and practical performance support to help volunteer tutors continue serving students.
Transformed in-person phonics
and reading resources into digital instructional materials using Google Workspace. These tools helped volunteer tutors access and use familiar literacy activities in a virtual environment.
Digital Literacy Instructional Materials
Digitized Orton-Gillingham and Wilson reading materials
Converted tutor-facing instructional resources, including digraph and vowel materials.
Supported phoneme instruction through digital
and multimedia resources
Developed guidance for using instructional materials virtually
Designed a digital student
pre- and post-assessment
using Google Forms and developed a companion guide to help tutors administer the assessment, review results, and use the findings to inform individualized literacy instruction.
Digital Student Pre-
and Post assessment
Built a reusable student
pre-and post assessment
in Google Forms
Developed step-by-step instructions for tutors
Provided guidance for reviewing assessment results
Supported assessment-informed lesson planning
Created a course-design working document to facilitate team review and refinement
of the first online tutor training program. The document organized learning objectives, instructional content, proposed multimedia enhancements, and development priorities to support alignment across the online training modules.
Virtual Lesson Plan
& Tutor Delivery support
Designed virtual lesson-planning resources, instructional materials, and tutor delivery procedures.
Developed original online
tutor training in LearnUpon.
Created course-design documentation to guide collaborative review of objectives, content, and multimedia resources.
Designed the first online tutor training course evaluation to collect feedback on course quality, delivery, and learner experience.
Delivered live Zoom training to prepare tutors to use digital instructional tools.
Results & Impact
Across four organizations, my work supported more organized learning operations, improved access to digital resources, and continuity of literacy instruction during a period of significant change.
Streamlined Learning
Operations
Supported enterprise LMS operations and a platform transition at Deere & Company.
At Meta, utilized Intellum and Meta Blueprint to coordinate training-system requests and workflows across APAC and LATAM.
Digital Records &
Resource Accessibility
Digitized employee training
records using ADP Workforce Now and developed accessible digital literacy resources, student pre-assessments, and virtual lesson-planning materials to support more organized training and instruction.
Learning Continuity &
Technology Adoption
Developed LearnUpon e-learning and facilitated live Zoom training
for new and existing tutors, helping them adopt digital instructional tools and continue supporting students during COVID-related school closures.
Key Capabilities
Demonstrated
This experience demonstrates my ability to connect learning technology, operational processes, and user needs to develop practical digital solutions and support successful technology adoption.
Learning Technology
& Strategy
Evaluating user needs, existing capabilities, and cost considerations to select practical, accessible learning tools.
LMS & Learning Platform
Operations
Supporting enterprise learning systems, platform transitions, catalog accuracy, and reliable training operations.
Digital Resource
& Records Management
Digitizing instructional materials, student assessments, and employee training records to improve organization and accessibility.
Instructional Design
& Performance Support
Developing e-learning, virtual instructional resources, procedures, and job aids that support effective learning and application.
Technology Adoption
& Stakeholder Support
Training users, coordinating across teams, and providing practical guidance to support new technologies and workflows.
Explore My Work
Explore additional learning design projects and professional case studies, or connect to discuss how I can support your organization's learning and performance goals.